Terms Of Service

Terms of Service

Last updated: May 2026

1. By Using ZeroFee Xchange

When you use our platform, you're agreeing to these terms. If you don't agree with anything here, please don't use the site.

2. How We Work

ZeroFee Xchange connects card collectors to buy and sell. We're not involved in the actual deals between you and other users. Instead of taking a percentage of each sale, we charge a monthly membership fee to sell.

3. Membership

  • To sell, you need an active membership (Rookie, Pro, or Legend).
  • Buying is free — no membership required.
  • Monthly billing. Cancel anytime, but you keep access until the month ends.
  • If a payment fails, we'll suspend your selling right away.
  • We may raise prices with 30 days' notice.

4. If You're Selling

  • Describe your card honestly — condition, grade, and any problems.
  • Ship within 3 business days after the sale is complete.
  • Don't list fake, stolen, or illegal items.
  • Pack it well so it doesn't break in shipping.
  • Cheating, shill bidding, or fraud = permanent account ban.

5. If You're Buying

  • Pay quickly when you accept an offer.
  • Confirm when the item arrives — be honest.
  • False disputes or chargebacks = account ban.

6. How Money Works

Seller payouts are delayed until delivery is confirmed by the buyer or by carrier tracking, then sent to the seller through Stripe. We're not responsible for delays from Stripe or your bank.

7. You Can't Sell

Fake cards, stolen items, cards that have been trimmed or altered, or anything illegal.

8. Disputes & Fraud

We handle disputes and make the final call. If a seller is caught lying or cheating, we ban them and keep the funds. The buyer may dispute with their bank (Stripe chargeback) if needed.

9. What We're Not Responsible For

We're not liable for losses from bad deals, damaged shipments, or account issues. Our responsibility is limited to membership fees you paid in the last 3 months.

10. We Can Ban You

If you break these rules, cheat, do chargebacks, or hurt the community, we can shut down your account.

11. Updates to These Terms

We may change these rules anytime. Using the site after a change means you accept it. We'll email you about big changes.

12. Contact

Questions? Contact us through our Support page.